Puntit provides clear, practical information for adults in Ireland comparing betting and casino content online. If you have a question about something published on our site, we welcome relevant and specific messages.
For all enquiries, use our email address: [email protected]. We do not publish a contact phone number or postal address, so email is the appropriate way to reach the Puntit team.
What is the best way to reach us?
Email [email protected] with a short subject line that explains your request. This helps us understand the purpose of your message before we read the full details.
Please send messages in English where possible and include the page title or section you are referring to. Avoid sharing passwords, payment details, identity documents or other sensitive information by email.
What should you include in your message?
A useful message normally explains what you noticed, what you would like clarified and where the issue appears. If you are reporting an error, describe the wording or link concerned rather than sending unnecessary personal information.
For editorial feedback, tell us whether your point relates to accuracy, clarity, outdated information or accessibility. Screenshots can be useful, but please check that they do not reveal account numbers, card details or private correspondence.
Which topics can we help with?
We can consider questions about Puntit pages, general editorial information, responsible gambling content and possible corrections to published material. We can also review feedback about broken links or pages that are difficult to use.
Our role is to explain and organise information, not to make decisions for individual readers. Questions are assessed on the information available to us, and any response may point you back to the relevant operator or official service.
Which topics cannot we help with?
We cannot access betting or casino accounts, reverse transactions, settle disputes or arrange withdrawals. We also cannot provide account-specific support, verify identity, recover passwords or guarantee an operator’s decision.
For those matters, contact the relevant operator through its own official support channel. Do not email us payment credentials, security codes or copies of identification, as we have no need for them.
When should you expect a response?
We aim to review genuine enquiries in a reasonable timeframe, although response times can vary with message volume and the complexity of the question. A complete message usually makes a quicker and more useful reply possible.
If your enquiry concerns urgent personal safety, loss of control or gambling-related harm, do not wait for an email response. Stop gambling where possible and contact an appropriate support organisation in Ireland or a trusted person who can help immediately.